Shelby Town Hall
4062 Salt Works Road, Medina, NY 14103

Main Phone


Extension List

Ext 315 – Supervisor
Ext 301 – Town Clerk
Ext 313 – Bookkeeper
Ext 312 – Water
Ext 305 – Zoning Department
Ext 306 – Highway Department
Ext 309 – Court Clerk


Town Clerk
Daily: 8:30 – 4:00
Code Enforcement
Wednesday & Friday
8:30 – 4:00

Build your business in
the Town of Shelby

The Town, based in Orleans County, is the perfect place to start, move or grow your business. The 46.3 square miles of land enables the Town of Shelby to support both large and small businesses and allow both to prosper together.

The Town of Shelby has been dedicated to serving its community since 1818!

Get in Touch

Please complete the contact form below to reach us.

Locate Us

The Town of Shelby is an equal opportunity provider and employer.
If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at, or at any USDA office, or call (866) 632-9992 FREE to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at: U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, by fax (202)690-7442 or email at .

** Update, 4/6/2020 **

The Town of Shelby Town Board will hold a business meeting on April 9th, 2020 at 6:00pm. Pursuant to Executive Order 202.1, the meeting will be held remotely by conference call. Residents wishing to listen to the proceeding may call the conference number (800)501-8979, access code 3624822.

Town of Shelby, response to COVID-19

With the current State of Emergency in New York State and Orleans County, the Town of Shelby along with Shelby/Ridgeway Court will be closed as of Monday March 16th until further notice, so as to protect the public and employees.

Any payments can be placed in the court drop box which is located on the South side of the building. If you have any questions or concerns please contact us at 585-798-3120.

Thank you,
Town of Shelby, NY